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	Replies: 5 - Pages: 1 - Last Post: Sep 24, 2009 7:29 AM by: ideaperson

Matt Scales

Posts: 26
Registered: 10/23/08

Is anyone on this list able to assist in interpreting this?
Posted: Aug 8, 2007 5:02 PM

Hi Funnel Web users - is anyone able to explain this strange anomaly
in my stats to me? I've posted before but haven't had any response.

I've just run stats on a site and looked at the mean path.

This is what a lot of results show: A hit to the page, and then a ton
of downloads of the same document.

1. /
2. /news.html
3. /nepms/air/air_nepm_review_issues_paper.html
4. /pdf/Air_Quality_NEPM/AAQ_DP_FINAL_4_JUNE_07.pdf
5. /pdf/Air_Quality_NEPM/AAQ_DP_FINAL_4_JUNE_07.pdf
6. /pdf/Air_Quality_NEPM/AAQ_DP_FINAL_4_JUNE_07.pdf

I thought it might mean there are 3 pages to this PDF, but no there
are at least 20 pages, so what does this mean path tell me? Someone
downloaded the same file 3 times?

Many (most) entries in my mean path look like this.

1. /ephc/water_recycling.html
2. /pdf/water/WaterRecyclingGuidelines-02_Nov06_.pdf
3. /pdf/water/WaterRecyclingGuidelines-02_Nov06_.pdf
4. /pdf/water/WaterRecyclingGuidelines-02_Nov06_.pdf
5. /pdf/water/WaterRecyclingGuidelines-02_Nov06_.pdf
6. /pdf/water/WaterRecyclingGuidelines-02_Nov06_.pdf
7. /pdf/water/WaterRecyclingGuidelines-02_Nov06_.pdf
8. /pdf/water/WaterRecyclingGuidelines-02_Nov06_.pdf

What exactly can I deduce from this?

Also, even more confusing is running the same stats with the same
filters using 4.5 (mac) and 5 (also mac) and getting wildly different
visitor numbers and most popular/least popular pages.

Which one is more reliable? Why are they so different? One records
20gig of downloads and one records 40 - that's a huge difference from
the same stats...

-------------------------------ooOOoo------------------------------
- MEGALOMEDIA -
Internet Consultants...Web Developers...Online Strategists

benson1

Posts: 1
Registered: 10/21/08

Re: Is anyone on this list able to assist in interpreting this?
Posted: Aug 9, 2007 6:19 AM

in response to: Matt Scales

I do not know the answer to your question and in fact have seen the same
thing with our logs. So, I am adding my voice to your request.
Anyone???

Leslie Benson

Mike Costello

Posts: 1
Registered: 10/23/08

Re: Is anyone on this list able to assist in interpreting this?
Posted: Aug 9, 2007 6:30 AM

in response to: Matt Scales

Hi,

I think someone has posted similar questions in the past. From memory
the general consensus seemed to suggest that the Adobe PDF browser
plug-in commonly used to view PDF's embedded inside a browser window,
downloads PDFs on a page by page basis to speed up delivery and requests
each page as the user views it. This in turn creates multiple entries in
your log files for the same PDF.

Therefore what your seeming in your analysis is not the downloading of
PDF file multiple times, it is users viewing multiple pages of a PDF.

As for your second question, I haven't tried running the same set of
logs through different versions of Funnel Web, so can't confirm these
results, but I would suggest it is probably down to differences in the
algorithms used to calculate the stats between different version of the
software, or possibly differing user settings?

Sorry I couldn't be more help with this question.

Thanks,

Mike

fjlilly

Posts: 2
Registered: 10/21/08

Re: Is anyone on this list able to assist in interpreting this?
Posted: Aug 9, 2007 8:21 AM

in response to: Matt Scales

Adobe has a technology called bite-serve and it involves a setting on the
pdf file as well as the web server. Seems like this would be a likely
cause of web log records like this.

http://www.adobe.com/designcenter/acrobat/articles/acr6kboptpdf/acr6kboptpdf.pdf
http://kb.adobe.com/selfservice/viewContent.do?externalId=328355

Matt Scales

Posts: 26
Registered: 10/23/08

Re: Is anyone on this list able to assist in interpreting this?
Posted: Aug 9, 2007 4:22 PM

in response to: Matt Scales

Many thanks.... I'll look into this.

I just need to know what to tell clients when they ask, because it looks
weird...

ideaperson

Posts: 2
Registered: 9/24/09

Re: Is anyone on this list able to assist in interpreting this?
Posted: Sep 24, 2009 7:29 AM

in response to: Matt Scales

Hi Matt,

I wondered if you are still using FunnelWeb? I -- once again -- was trying to explain the Hits vs. Downloads, etc., and read the thread on that topic. I am wondering if you ever figured it all out? One pdf counts as a download, but if it is multiple pages, then it coud be one download and several hits??

I would love to talk to you outside of forum.

Bobbie

Pages: 1

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